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We are happy to help you with your order or any questions you might have about our products. We are here to help!

Please don’t hesitate to email or call our store located in Burlington, Vermont.

contactus@thegreenlifevt.com

802-881-0633


Domestic Shipping:

We offer free UPS Ground shipping for all online orders over $125 **

All orders placed under $125 will be charged at real-time UPS Ground service rate. This rate is based on weight and size.

We make every effort to process your order as quickly as possible, but please allow 5 to 10 days to ship. Once your order has been shipped, tracking information will be sent to your email address.

UPS Ground averages four business days in transit, but arrival dates are not guaranteed and are significantly slower in November and December.

For expedited shipping questions or to check stock availability,
please contact us:

contactus@thegreenlifevt.com

802-881-0633

**Excludes furniture. All furniture is shipped separately.


Returns:

We are happy to refund or exchange any authorized return, that has not been used or washed and is still in the same new condition as when sent.

Please contact us within 14 days of receipt of your order to tell us the item[s] you would like to return and the reason:

contactus@thegreenlifevt.com

802-881-0633

If you receive an item that is damaged or defective, please contact us at contactus@thegreenlifevt.com for a return authorization number and return postage within 14 days of receipt. We will replace the damaged item or refund your full purchase price including the portion of the actual shipping cost that pertains to that item, upon receipt of the damaged item.

We recommend sending returns by FedEx, UPS or registered mail with signature confirmation, as we cannot be held responsible for packages lost in transit.

Ship returns to:

The Green Life
c/o Returns
151 Cherry St
Burlington, VT 05401

Custom or Sale Items: There are no returns or exchanges - All sales are final.

Once the return merchandise has been reviewed, a refund will be issued [excluding all shipping costs, Please allow 1 week process time.


Eco-friendly Packaging:

The Green Life is committed to reducing waste wherever possible. You will most likely receive your order in a pre-used box. If not, it will be in a box made of recycled materials. All packing materials are either pre-used or recycled and we encourage you to save these materials for your own future use.


Backorders

If an item you order is out of stock, you will be notified immediately of its status and when we expect the item back in stock. You have the option of holding, changing or canceling your order.

To check stock availability, please contact us:

contactus@thegreenlifevt.com

802-881-0633


Privacy Policy

Our site is GEO Trust secured and every transaction is encrypted during transmission. Your off-line information is also protected and accessible only to authorized personnel.

We value your purchase and protecting your personal information is extremely important to us. At no time is your private information shared or sold to any other company for any reason.